Supporting The Communities We Work Within
© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
Here   at   DMS   we   believe   strongly   in   supporting   the   local   community.   We   work   closely   with   charitable   companies   such   as ’The   Forward   trust’ .   This   is   an   organisation   that   empowers   people   to   break   the   often   interlinked   cycles   of   addiction   and move   forward   with   their   lives.   Ensuring   there   is   a   safe   place   for   people   to   go   who   want   to   take   the   first   step   to   building   a positive and productive future for themselves.  Our   aim   is   to   bring   together   all   of   our   clients   and   residents   in   helping   each   other,   providing   opportunities   to   improve people’s    lives.    Whether    this    be    connecting    people    with    charities,    needle    exchanges,    rehabilitation,    counsellors,    work opportunities and much more. We   have   worked   with   Charities    in   Dover   for   over   5   years   which   provides   affordable   housing   for   people   in   need.   Here   we provide   an   excellent   handy-man   service   on   a   weekly   basis   to   ensure   the   elderly   residents   are   in   a   safe   and   secure environment. We charge 15 % less to charitable organizations. We   provide   work   opportunities   within   the   community,   all   of   our   employees   live   in   the   local   community   and   are   paid   above the minimum wage. They   are   provided   with   training   opportunities   such   as   management   courses,   surveying   courses,   apprenticeships,   CSCS, PASMA, asbestos awareness and much more in order to further their careers. As well as this all of our staff are fully DBS checked for your peace of mind. We   also   sponsor   local   clubs   each   year   and   every   Christmas   provide   funding   for   the   homeless   to   have   a   place   to   stay, Christmas dinner and be seen by doctors, nurses and housing officers. We understand the community’s needs and are confident we can meet them. Our ultimate aim is to sustain a strong community driven business throughout Kent and the South East. We offer gardening services for the elderly  and disabled at cost price, visiting their homes 15 times a year. At   DMS   we   are   aware   of   the   increase   in   mental   health    issues.   Because   of   this   the   directors   ensure   all   employees   are counselled   and   or   trained   in   mental   health   first   aid.   We   are   proud   to   say   that   over   the   years   we   have   helped   people   with mental   health   issues   by   providing   them   with   work   opportunities,   counselling   and   helped   people   with   agoraphobia   get   back in   to   work.   We   will   also   often   send   our   resident   liaison   officer   to   visit   tenants   prior   to   works   being   completed   so   we   can explain the whole process to them and work around their needs. Example 1: We   were   asked   to   create   a   building   extension   /   wet   room   for   a   resident   with   PTSD   who   reacted   quite   severely   to   loud noises.   DMS   worked   closely   with   the   landlord   prior   to   the   works   starting   and   the   decision   was   made   between   the   landlord and   our   resident   liaison   that   the   tenant   should   be   away   from   the   property   whilst   the   noisier   parts   of   the   work   were   being carried.   With   the   help   of   daily   updates   from   the   site   foreman   and   weekly   visits   from   our   resident   liaison,   we   were   able   to work   around   the   resident   and   complete   noise   works   whilst   the   resident   was   out.   This   was   managed   efficiently   and   through to completion with no issues and no distress caused to the tenant. Example 2: A   new   steel   bath   was   required   at   a   property   in   the   Medway   area.   The   tenant   had   severe   mental   health   issues,   causing   the tenant   to   be   aggressive   towards   unfamiliar   faces.   This   of   course   meant   we   had   to   take   in   to   consideration   the   safety   of   our operative   carrying   out   the   works.   We   worked   closely   with   the   carers   to   ensure   that   the   tenant   and   our   operative   were   not in   the   same   room   at   the   same   time.   This   meant   that   when   the   tenant   needed   to   use   the   toilet,   our   operative   would   need   to leave   the   property.   This   meant   that   the   works   took   longer   than   they   would   normally   but   no   harm   was   caused   to   our operative and the tenant did not feel anxious or stressed at any point.
                                                            Supporting The Communities We Work Within
Here   at   DMS   we   believe   strongly   in   supporting   the   local   community.   We   work   closely   with charitable    companies    such    as    ’The    Forward    trust’ .    This    is    an    organisation    that    empowers people   to   break   the   often   interlinked   cycles   of   addiction   and   move   forward   with   their   lives. Ensuring   there   is   a   safe   place   for   people   to   go   who   want   to   take   the   first   step   to   building   a positive and productive future for themselves.  Our   aim   is   to   bring   together   all   of   our   clients   and   residents   in   helping   each   other,   providing opportunities    to    improve    people’s    lives.    Whether    this    be    connecting    people    with    charities, needle exchanges, rehabilitation, counsellors, work opportunities and much more. We   have   worked   with   Charities    in   Dover   for   over   5   years   which   provides   affordable   housing   for people   in   need.   Here   we   provide   an   excellent   handy-man   service   on   a   weekly   basis   to   ensure   the elderly   residents   are   in   a   safe   and   secure   environment.   We   charge   15   %   less   to   charitable organizations. We   provide   work   opportunities   within   the   community,   all   of   our   employees   live   in   the   local community and are paid above the minimum wage. They   are   provided   with   training   opportunities   such   as   management   courses,   surveying   courses, apprenticeships,   CSCS,   PASMA,   asbestos   awareness   and   much   more   in   order   to   further   their careers. As well as this all of our staff are fully DBS checked for your peace of mind. We   also   sponsor   local   clubs   each   year   and   every   Christmas   provide   funding   for   the   homeless   to have a place to stay, Christmas dinner and be seen by doctors, nurses and housing officers. We understand the community’s needs and are confident we can meet them. Our   ultimate   aim   is   to   sustain   a   strong   community   driven   business   throughout   Kent   and   the South East. We   offer   gardening   services   for   the   elderly    and   disabled   at   cost   price,   visiting   their   homes   15 times a year. At   DMS   we   are   aware   of   the   increase   in   mental   health    issues.   Because   of   this   the   directors ensure   all   employees   are   counselled   and   or   trained   in   mental   health   first   aid.   We   are   proud   to say   that   over   the   years   we   have   helped   people   with   mental   health   issues   by   providing   them   with work   opportunities,   counselling   and   helped   people   with   agoraphobia   get   back   in   to   work.   We will   also   often   send   our   resident   liaison   officer   to   visit   tenants   prior   to   works   being   completed   so we can explain the whole process to them and work around their needs. Example 1: We   were   asked   to   create   a   building   extension   /   wet   room   for   a   resident   with   PTSD   who   reacted quite   severely   to   loud   noises.   DMS   worked   closely   with   the   landlord   prior   to   the   works   starting and   the   decision   was   made   between   the   landlord   and   our   resident   liaison   that   the   tenant   should be   away   from   the   property   whilst   the   noisier   parts   of   the   work   were   being   carried.   With   the   help of   daily   updates   from   the   site   foreman   and   weekly   visits   from   our   resident   liaison,   we   were   able to   work   around   the   resident   and   complete   noise   works   whilst   the   resident   was   out.   This   was managed   efficiently   and   through   to   completion   with   no   issues   and   no   distress   caused   to   the tenant. Example 2: A   new   steel   bath   was   required   at   a   property   in   the   Medway   area.   The   tenant   had   severe   mental health   issues,   causing   the   tenant   to   be   aggressive   towards   unfamiliar   faces.   This   of   course meant   we   had   to   take   in   to   consideration   the   safety   of   our   operative   carrying   out   the   works.   We worked   closely   with   the   carers   to   ensure   that   the   tenant   and   our   operative   were   not   in   the   same room   at   the   same   time.   This   meant   that   when   the   tenant   needed   to   use   the   toilet,   our   operative would   need   to   leave   the   property.   This   meant   that   the   works   took   longer   than   they   would normally   but   no   harm   was   caused   to   our   operative   and   the   tenant   did   not   feel   anxious   or stressed at any point.
© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
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