© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
From the moment you make the call to enquire about our services you will find a friendly member of our team ready to help you with the service or information you require. What cleaning services do we provide? All Internal and External Cleaning Services including: Regular/Contract and One-off Cleans including: Creating value for money Did   you   know:   We   sponsor   local   clubs,   work   for   a   significantly   reduced   rate   for   charities,   Pay   far   above   the   minimum   wage   and   price   regular   works   based   on   a   fair   service charge. DMS   strive   to   create   value   for   money;   our   commitment   is   the   same   for   any   client,   be   they   a   private   individual,   social   or   commercial   organisation.   We   understand   the community’s needs and are confident we can meet their needs. DMS   will   visit   all   sites   and   properties   individually   to   identify   the   best   service   we   can   provide   to   the   client   and   the   most   efficient   way   to   deliver   this,   allowing   our   dedicated team   to   provide   the   most   effective   service   with   minimal   disruption   to   the   residents   particularly   when   working   at   site   on   a   regular   basis.   This   also   allows   us   to   help   keep service charges to a minimum. DMS   strive   to   create   value   for   money,   our   commitment   is   the   same   for   any   client,   private   individual,   social   or   commercial   organisation.   All   services   are   constantly   under review.   This   allows   our   company   to   continuously   improve   our   services,   products   and   equipment,   enabling   us   to   innovate   and   consistently   maintain   a   high   quality   of service. Our ultimate aim is to sustain a strong community driven business throughout Kent and the South East. How do we ensure you or your residents will feel comfortable with our Cleaning Team entering your home or work environment? Our service and commitment to you… We promise a quick response to all initial enquiries We will take a full and concise Project Brief, detailing your requirements We will agree a specific time and date to conduct a site based review of the project or commence work We will provide a written Estimate with 48- 72 hours We will give you the name of the employee(s) who conduct the work Employees photos are on the website to enable you to know who they are and build a rapport with them on sites Employees are police checked and trained in working with vulnerable people Punctuality with be guaranteed Our experienced Maintenance & Repairs Teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Our aim is to ensure you are 100% happy with all works carried out We will provide you with a Satisfaction Feedback form for you to complete We will formally respond to any recommendations you make as a result of completing the Satisfaction form Domestic cleans A   dedicated   member   of   our   team   will   be   assigned   to   you,   allowing   you   to   build   a   rapport   with   our   members   of   staff   and   instill   confidence   in   the   service   provided   within your   home.   Dates   and   times   will   be   agreed   in   advance   to   the   frequency   you   request.   Management   will   provide   you   with   their   direct   contact   details   to   enable   full communication. Deep cleans / Void cleans / Sparkle cleans Where   Deep   cleans,   Void   cleans   and   Sparkle   cleans   are   required   and   access   has   been   arranged,   works   can   usually   be   completed   within   5   working   days,   although   most project   are   usually   completed   sooner.   The   client   is   informed   of   the   exact   completion   date,   with   properties   left   ready   for   immediate   occupation,   creating   a   greater   volume of Void turn over. Communal Cleaning On confirmation of works and frequency these are scheduled in on a regular rota Prior to commencing work a copy of the rota is provided to the client In addition to all relevant documentation including policies and procedures DMS management will introduce themselves to clients and area monitors prior to commencement of work exchanging contact details to enable direct communication A specific team will be allocated to the site including a Team Leader, allowing residents to build a rapport with DMS staff Evidence sheets with full company details, arrival times and dates listed are displayed within communal areas for residents’ information and for our Teams to complete as a record of attendance Team Leaders complete site evidence sheets on every visit which are returned to management Minimum disruption to residents with working hours between Monday to Friday 8am-5pm unless otherwise required Communication and punctuality guaranteed Our experienced teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Before leaving site we complete a visual maintenance / health & safety inspection and report any findings immediately to the appropriate person / client Regular inspections and meetings will take place between Management and the client to ensure quality control is maintained. A combination of cleaning, caretaking and grounds maintenance to any site is available on request helping to reduce service charges We really are the all-in-one Contractor During   the   project   communication   is   maintained   between   DMS   managers   and   Cleaning   Teams   via   work   mobile   phones   issued   on   a   daily   basis,   this   allows   us   to   stay   in constant contact to ensure works are running on time and without issue. All vehicles have trackers allowing us to track operative movements at all times. This   also   allows   Team   Leaders   to   contact   Management   regarding   any   urgent   health   and   safety   issues.   DMS   Management   relay   this   information   immediately   to   the   client including our recommendations for repair or rectification, and this enables us to help provide and maintain a safe environment for the community. All   Teams   are   directly   employed   by   us   and   experienced   within   their   profession   to   enable   us   to   ensure   good   quality   of   workmanship   on   every   job   no   matter   how   large   or small. Each employee completes in house training on our procedures / practices to ensure sites are clean and without debris maintaining high standards throughout. DMS   is   registered   with   the   Environment   Agency   to   enable   us   to   dispose   of   rubbish   /   recyclable   materials   following   clearance   of   excess   rubbish   from   bin   areas   and   void clearances. All equipment / products are sourced to be cost effective creating value for money whilst reducing Health & Safety risks to both our clients and our Team. The   Cleaning   consumables   we   use   are   environmentally   friendly.   These   are   non-harmful   to   humans,   animals   and   aquatic   life,   yet   are   still   high   performing   on   the   job, resulting in clean, healthy home or working environments for all. Vehicles   and   Equipment   are   regularly   invested   in   and   serviced,   the   shortest   routes   between   jobs   /   sites   are   planned   and   followed   by   our   drivers   to   help   keep   our   carbon footprint as low as possible. 55% of our employees are First Aid certified to help ensure their welfare in any working environment. The   combination   of   good   management   and   quality   control,   training   and   investing   in   our   employees   has   proven   us   successful   within   our   industry   and   enables   us   to   deliver the high quality, professional, reliable services in which we are dedicated to providing.
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· Communal cleaning
· Hygiene cleans
· Sparkle cleans
· Cleaning - domestic
· Commercial cleaning
· Carpet cleaning
· Deep cleans · Graffiti removal
· End of tenancy cleans · Jet washing
· Rubbish removal · Window cleaning
CLEANING
· Domestic one off cleans · Regular cleans · Void cleans · Litter picking
· Deep cleans · Builder cleans · Jet washing · Sweep bin areas/car parks
· Sparkle cleans · Communal cleaning · Steam cleans · Dust around doorways and external lighting

Cleaning

© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd

Cleaning

From the moment you make the call to enquire about our services you will find a friendly member of our team ready to help you with the service or information you require. What cleaning services do we provide? All Internal and External Cleaning Services including: Creating value for money Did you know: We sponsor local clubs, work for a significantly reduced rate for charities, Pay far above the minimum wage and price regular works based on a fair service charge. DMS strive to create value for money; our commitment is the same for any client, be they a private individual, social or commercial organisation. We understand the community’s needs and are confident we can meet their needs. DMS will visit all sites and properties individually to identify the best service we can provide to the client and the most efficient way to deliver this, allowing our dedicated team to provide the most effective service with minimal disruption to the residents particularly when working at site on a regular basis. This also allows us to help keep service charges to a minimum. DMS strive to create value for money, our commitment is the same for any client, private individual, social or commercial organisation. All services are constantly under review. This allows our company to continuously improve our services, products and equipment, enabling us to innovate and consistently maintain a high quality of service. Our ultimate aim is to sustain a strong community driven business throughout Kent and the South East. How do we ensure you or your residents will feel comfortable with our Cleaning Team entering your home or work environment? Our service and commitment to you… We promise a quick response to all initial enquiries We will take a full and concise Project Brief, detailing your requirements We will agree a specific time and date to conduct a site based review of the project or commence work We will provide a written Estimate with 48- 72 hours We will give you the name of the employee(s) who conduct the work Employees photos are on the website to enable you to know who they are and build a rapport with them on sites Employees are police checked and trained in working with vulnerable people Punctuality with be guaranteed Our experienced Maintenance & Repairs Teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Our aim is to ensure you are 100% happy with all works carried out We will provide you with a Satisfaction Feedback form for you to complete We will formally respond to any recommendations you make as a result of completing the Satisfaction form Domestic cleans A dedicated member of our team will be assigned to you, allowing you to build a rapport with our members of staff and instill confidence in the service provided within your home. Dates and times will be agreed in advance to the frequency you request. Management will provide you with their direct contact details to enable full communication. Deep cleans / Void cleans / Sparkle cleans Where Deep cleans, Void cleans and Sparkle cleans are required and access has been arranged, works can usually be completed within 5 working days, although most project are usually completed sooner. The client is informed of the exact completion date, with properties left ready for immediate occupation, creating a greater volume of Void turn over. Communal Cleaning On confirmation of works and frequency these are scheduled in on a regular rota Prior to commencing work a copy of the rota is provided to the client In addition to all relevant documentation including policies and procedures DMS management will introduce themselves to clients and area monitors prior to commencement of work exchanging contact details to enable direct communication A specific team will be allocated to the site including a Team Leader, allowing residents to build a rapport with DMS staff Evidence sheets with full company details, arrival times and dates listed are displayed within communal areas for residents’ information and for our Teams to complete as a record of attendance Team Leaders complete site evidence sheets on every visit which are returned to management Minimum disruption to residents with working hours between Monday to Friday 8am-5pm unless otherwise required Communication and punctuality guaranteed Our experienced teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Before leaving site we complete a visual maintenance / health & safety inspection and report any findings immediately to the appropriate person / client Regular inspections and meetings will take place between Management and the client to ensure quality control is maintained. A combination of cleaning, caretaking and grounds maintenance to any site is available on request helping to reduce service charges We really are the all-in-one Contractor During   the   project   communication   is   maintained   between   DMS   managers and   Cleaning   Teams   via   work   mobile   phones   issued   on   a   daily   basis,   this allows   us   to   stay   in   constant   contact   to   ensure   works   are   running   on   time and without issue. All   vehicles   have   trackers   allowing   us   to   track   operative   movements   at   all times. This also allows Team Leaders to contact Management regarding any urgent health and safety issues. DMS Management relay this information immediately to the client including our recommendations for repair or rectification, and this enables us to help provide and maintain a safe environment for the community. All Teams are directly employed by us and experienced within their profession to enable us to ensure good quality of workmanship on every job no matter how large or small. Each employee completes in house training on our procedures / practices to ensure sites are clean and without debris maintaining high standards throughout. DMS is registered with the Environment Agency to enable us to dispose of rubbish / recyclable materials following clearance of excess rubbish from bin areas and void clearances. All equipment / products are sourced to be cost effective creating value for money whilst reducing Health & Safety risks to both our clients and our Team. The Cleaning consumables we use are environmentally friendly. These are non-harmful to humans, animals and aquatic life, yet are still high performing on the job, resulting in clean, healthy home or working environments for all. Vehicles and Equipment are regularly invested in and serviced, the shortest routes between jobs / sites are planned and followed by our drivers to help keep our carbon footprint as low as possible. 55% of our employees are First Aid certified to help ensure their welfare in any working environment. The combination of good management and quality control, training and investing in our employees has proven us successful within our industry and enables us to deliver the high quality, professional, reliable services in which we are dedicated to providing.
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