© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
From the moment you make the call to enquire about our services you will find a friendly member of our team ready to help you with the service or information you require. What cleaning services do we provide? All Internal and External Cleaning Services including: Communal cleaning Hygiene cleans Sparkle cleans Cleaning - domestic Commercial cleaning Carpet cleaning Deep cleans · Graffiti removal End of tenancy cleans Jet washing Rubbish removal Window cleaning Regular/Contract and One-off Cleans including: Domestic one off cleans Regular cleans Void cleans Litter picking  Deep cleans Builder cleans Jet washing Sweep bin areas/car parks Sparkle cleans Communal cleaning Steam cleans Dust around doorways and external lighting Creating value for money Did you know: We pay above the minimum wage and price regular works based on a fair service charge. DMS will visit all sites and properties individually to identify the best service we can provide to the client and the most efficient way to deliver this, allowing our dedicated team to provide the most effective service with minimal disruption to the residents particularly when working at site on a regular basis. This also allows us to help keep service charges to a minimum. DMS strive to create value for money, our commitment is the same for any client, private individual, social or commercial organisation. All services are constantly under review. This allows our company to continuously improve our services, products and equipment, enabling us to innovate and consistently maintain a high quality of service. We understand the community’s needs and are confident we can meet their needs. Our ultimate aim is to sustain a strong community driven business throughout Kent and the South East. How do we ensure you or your residents will feel comfortable with our Cleaning Team entering your home or work environment? Our service and commitment to you… We promise a quick response to all initial enquiries We will take a full and concise Project Brief, detailing your requirements We will agree a specific time and date to conduct a site based review of the project or commence work We will provide a written Estimate with 48- 72 hours We will give you the name of the employee(s) who conduct the work Employees photos are on the website to enable you to know who they are and build a rapport with them on sites Employees are police checked and trained in working with vulnerable people Punctuality with be guaranteed Our experienced Maintenance & Repairs Teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Our aim is to ensure you are 100% happy with all works carried out We will provide you with a Satisfaction Feedback form for you to complete We will formally respond to any recommendations you make as a result of completing the Satisfaction form Domestic cleans A dedicated member of our team will be assigned to you, allowing you to build a rapport with our members of staff and instill confidence in the service provided within your home. Dates and times will be agreed in advance to the frequency you request. Management will provide you with their direct contact details to enable full communication. Deep cleans / Void cleans / Sparkle cleans Where Deep cleans, Void cleans and Sparkle cleans are required and access has been arranged, works can usually be completed within 5 working days, although most project are usually completed sooner. The client is informed of the exact completion date, with properties left ready for immediate occupation, creating a greater volume of Void turn over. Communal Cleaning On confirmation of works and frequency these are scheduled in on a regular rota Prior to commencing work a copy of the rota is provided to the client In addition to all relevant documentation including policies and procedures DMS management will introduce themselves to clients and area monitors prior to commencement of work        exchanging contact details to enable direct communication A specific team will be allocated to the site including a Team Leader, allowing residents to build a rapport with DMS        staff DMS management will introduce themselves to clients and area monitors prior to commencement of work exchanging contact details to enable direct communication Evidence sheets with full company details, arrival times and dates listed are displayed within communal areas for residents’ information and for our Teams to complete as arecord of attendance Team Leaders complete site evidence sheets on every visit which are returned to management Minimum disruption to residents with working hours between Monday to Friday 8am-5pm unless otherwise required Communication and punctuality guaranteed Our experienced teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Before leaving site we complete a visual maintenance / health & safety inspection and report any findings immediately to the appropriate person / client Regular inspections and meetings will take place between Management and the client to ensure quality control is maintained A combination of cleaning, caretaking and grounds maintenance to any site is available on request helping to reduce service charges We really are the all-in-one Contractor During the project communication is maintained between DMS managers and Cleaning Teams via work mobile phones issued on a daily basis, this allows us to stay in constant contact to ensure works are running on time and without issue. All vehicles have trackers allowing us to track operative movements at all times. This also allows Team Leaders to contact Management regarding any urgent health and safety issues. DMS Management relay this information immediately to the client including our recommendations for repair or rectification, and this enables us to help provide and maintain a safe environment for the community. All Teams are directly employed by us and experienced within their profession to enable us to ensure good quality of workmanship on every job no matter how large or small. Each employee completes in house training on our procedures /  practices to ensure sites are clean and without debris maintaining high standards throughout. DMS is registered with the Environment Agency to enable us to dispose of rubbish / recyclable materials following clearance of excess rubbish from bin areas and void clearances. All equipment / products are sourced to be cost effective  creating value for money whilst reducing Health & Safety risks to both our clients and our Team. The Cleaning consumables we use are environmentally friendly. These are non-harmful to humans, animals and aquatic  life, yet are still high performing on the job, resulting in clean, healthy home or working environments for all. Vehicles and Equipment are regularly invested in and serviced, the shortest routes between jobs / sites are planned and followed by our drivers to help keep our carbon footprint as low as possible. 55% of our employees are First Aid certified to help ensure their welfare in any working environment. The combination of good management and quality control, training and investing in our employees has proven us successful within our industry and enables us to deliver the high quality, professional, reliable services in which we are dedicated to providing.

Cleaning

From the moment you make the call to enquire about our services you will find a friendly  member of our team ready to help you with the service or information you require. What cleaning services do we provide? All Internal and External Cleaning Services including: Communal cleaning Hygiene cleans Sparkle cleans Cleaning - domestic Commercial cleaning Carpet cleaning Deep cleans · Graffiti removal End of tenancy cleans Jet washing Rubbish removal Window cleaning Regular/Contract and One-off Cleans including: Domestic one off cleans Regular cleans Void cleans Litter picking  Deep cleans Builder cleans Jet washing Sweep bin areas/car parks Sparkle cleans Communal cleaning Steam cleans Dust around doorways and external lighting Creating value for money Did you know: We pay above the minimum wage and price regular works based on a fair service charge. DMS will visit all sites and properties individually to identify the best service we can provide to the client and the most efficient way to deliver this, allowing our dedicated team to provide the most effective service with minimal disruption to the residents particularly when working at site on a regular basis. This also allows us to help keep service charges to a minimum. DMS strive to create value for money, our commitment is the same for any client, private individual, social or commercial organisation. All services are constantly under review. This allows our company to continuously improve our services, products and equipment, enabling us to innovate and consistently maintain a high quality of service. We understand the community’s  needs and are confident we can meet their needs. Our ultimate aim is to sustain a strong community driven business throughout Kent and the South East. How do we ensure you or your residents will feel comfortable with our Cleaning Team entering  your home or work environment? Our service and commitment to you… We promise a quick response to all initial enquiries We will take a full and concise Project Brief, detailing your requirements We will agree a specific time and date to conduct a site based review of the project or commence work We will provide a written Estimate with 48- 72 hours We will give you the name of the employee(s) who conduct the work Employees   photos   are   on   the   website   to   enable   you   to   know   who   they   are   and   build   a rapport with them on sites Employees are police checked and trained in working with vulnerable people Punctuality with be guaranteed Our experienced Maintenance & Repairs Teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Our aim is to ensure you are 100% happy with all works carried out We will provide you with a Satisfaction Feedback form for you to complete We   will   formally   respond   to   any   recommendations   you   make   as   a   result   of   completing   the Satisfaction form Domestic cleans A dedicated member of our team will be assigned to you, allowing you to build a rapport with our  members of staff and instill confidence in the service provided within your home. Dates and times will be agreed in advance to the frequency you request. Management will provide you with their direct contact details to enable full communication. Deep cleans / Void cleans / Sparkle cleans Where Deep cleans, Void cleans and Sparkle cleans are required and access has been arranged, works can usually be completed within 5 working days, although most project are usually completed sooner. The client is informed of the exact completion date, with properties left ready  for immediate occupation, creating a greater volume of Void turn over. Communal Cleaning On confirmation of works and frequency these are scheduled in on a regular rota Prior to commencing work a copy of the rota is provided to the client In addition to all relevant documentation including policies and procedures DMS    management    will    introduce    themselves    to    clients    and    area    monitors    prior    to commencement of work        exchanging contact details to enable direct communication A specific team will be allocated to the site including a Team Leader, allowing residents to build a rapport with DMS staff DMS management will introduce themselves to clients and area monitors prior to commencement of work exchanging contact details to enable direct communication Evidence sheets with full company details, arrival times and dates listed are displayed within communal areas for residents’ information and for our Teams to complete as arecord of attendance Team Leaders complete site evidence sheets on every visit which are returned to management Minimum disruption to residents with working hours between Monday to Friday 8am-5pm unless otherwise required Communication and punctuality guaranteed Our experienced teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Before leaving site we complete a visual maintenance / health & safety inspection and report any findings immediately to the appropriate person / client Regular inspections and meetings will take place between Management and the client to ensure quality control is maintained A combination of cleaning, caretaking and grounds maintenance to any site is available on request helping to reduce service charges We really are the all-in-one Contractor During the project communication is maintained between DMS managers and Cleaning Teams via work mobile phones issued on a daily basis, this allows us to stay in constant contact to ensure works are running on time and without issue. All vehicles have trackers allowing us to track operative movements at all times. This also allows Team Leaders to contact Management regarding any urgent health and safety issues. DMS Management relay this information immediately to the client including our recommendations for repair or rectification, and this enables us to help provide and maintain a safe environment for the community. All Teams are directly employed by us and experienced within their profession to enable us to ensure good quality of workmanship on every job no matter how large or small. Each employee  completes in house training on our procedures /  practices to ensure sites are clean and without debris maintaining high standards throughout. DMS is registered with the Environment Agency to enable us to dispose of rubbish / recyclable materials following clearance of excess rubbish from bin areas and void clearances. All equipment / products are sourced to be cost effective creating value for money whilst reducing Health & Safety risks to both our clients and our Team. The Cleaning consumables we use are environmentally friendly. These are non-harmful to humans, animals and aquatic  life, yet are still high performing on the job, resulting in clean,   healthy home or working environments for all Vehicles and Equipment are regularly invested in and serviced, the shortest routes between jobs / sites are planned and followed by our drivers to help keep our carbon footprint as low as possible. 55% of our employees are First Aid certified to help ensure their welfare in any working environment. The combination of good management and quality control, training and investing in our employees has proven us successful within our industry and enables us to deliver the high quality, professional, reliable services in which we are dedicated to providing.
© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
Cleaning