Who we are and what we doEstablished in 1998, by Doug Senior, DMS Property Maintenance continues to be a successful family run business specialising in all areas of property care. Joined by daughter Fiona Senior originally working “on the tools” developing the most efficient procedures throughout all departments / services within the company, now Managing director Fiona manages the company in its entirety ensuring sustainability of the company. Our clients include Housing Associations, Councils, charities, Estate & Lettings Agents and Private Landlords, Facilities & Estates Management companies, as well as Home Owners in the local community. We operate throughout Kent and the South East, offering our services to both large organisations and individuals.
What makes us different
First did you know: We sponsor local clubs, work for a significantly reduced rate for charities, pay far above the minimum wage and price regular works based on a fair service charge. We are a successful and reliable contractor and during the past 20 years of service, we are proud to have maintained a 99.9% customer satisfaction record during this time. We are able to provide a truly flexible service, tailoring every job to the client’s individual needs and requirements. Our state of the art contract management and delivery tools ensure DMS are kept up to date at all times ensuring we are able to adapt quickly and efficiently as required. We operate a bespoke in-house contract and project management tool, “Job Flow”, which provides electronic processes for the allocation of work including detailed steps to gather all project / contract related information and the appropriate responses required. This in turn provides the project management teams with full task, job, works, and contract visibility ensuring that we maintain the most effective deployment of resources and dynamic responses to contract variations. Site teams are issued with state of the art handheld devices that feedback directly into these computerized systems. We hold Monthly Contract Review / Progress Review Meetings attended by the Directors, reviewing and recording full contract performance reviews and identifying specific needs of the teams or any adjustments in working practices. We employ local people generating employment throughout Kent. We invest time and training in our employees, to create a wider range of opportunities for themselves and the company. Our aim is to also provide opportunities for young people by way of apprenticeships and a high percentage of our employees are First Aid certified, to help ensure the welfare of themselves and colleagues in any working environment.
We are here to help
·Our Vision is to help create and maintain welcoming safe environments, to save you time, provide you with high quality services and complete projects in a timely professional manner, creating real value for money. The combination of good management and quality control, training and investing in our employees has proven us successful within our industry and enables us to deliver the high quality, professional, reliable services in which we are dedicated to providing.