What makes us different
© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
So why choose us? What makes us different? We are the all in one contractor offering a truly flexible service to suit our client’s needs. If you require us to send the same operative each time to carry out any works in your property then we are able to do so. Whether   it   is   repairs,   planned   works,   one   off   project,   fixed   term   contracts,   gardening,   cleaning,   caretaking   works,   we   are able to provide this service. From    the    first    phone    call    to    our    office,    we    provide    an    excellent    standard    of    customer    service,    all    works    are    closely monitored by our management team to ensure that all your needs are met. Our   new   services   such   as   our   facilities   management   and   surveying   services   mean   that   there   is   no   need   for   you   to   look elsewhere for a different contractor. And our services are still growing! Our    aim    is    to    where    prudent    /    possible    bring    together    our    clients    and    residents    in    helping    each    other,    providing opportunities   to   improve   people’s   lives.   Whether   this   be   connecting   people   with   charities,   rehabilitation,   counsellors,   work opportunities and much more.  We   want   to   provide   opportunities   for   young   people   by   way   of   apprenticeships   and   a   high   percentage   of   our   employees have   put   through   a   course   such   as   CSCS,   asbestos   awareness,   etc   during   their   time   here   at   DMS.   We   also   offer   flexible working   and   business   start-up   support.   We   invest   people,   whether   this   is   by   providing   them   with   work   opportunities   or providing   them   with   course   to   help   them   get   a   step   up   on   the   career   ladder.   We   are   always   willing   to   help   those   who   want to better themselves and progress with our company. We   are   persistently   putting   time   and   money   in   to   our   quality   of   services   by   purchasing   the   most   up   to   date   equipment, implementing new and improved processes in our work and regular compliance checks. Our   vision   is   to   be   the   leading   full   service   property   maintenance   company   in   the   South-East   and   be   the   first   choice   for   local authorities,   commercial   enterprises   and   private   clients.   We      sponsor      local      clubs,      work      for      a      significantly            reduced      rate     for  charities and  pay above  the  minimum  wage  and  price  regular  works  based  on  a  fair service charge. We      are      a      successful      and      reliable      contractor      and      during      the      past      20      years      of               service,      we      are      proud      to      have     maintained  a  99%  customer  satisfaction  record    during  this time. Give us an opportunity to prove what we say really is the DMS way. What our Customers Say… Resident in Capel – “We are very happy with the work that was completed last Wednesday and would like you to pass on our thanks to your operatives who carried it out in a very professional and courteous manor. We have a few other projects planned for later in the year and will not hesitate to contact you for a quotation when we are ready to proceed. Housing Manager in Canterbury - “I am very impressed with the work that has been carried out by Paul from DMS, he was courteous, quiet and did exactly what was expected of him.  The works are also of a much better quality than the previous contractors that attended.”  Resident in Medway – “I would like to say a massive thank you to the operative that attended my property on a callout. He went above and beyond to make sure that my bathroom was useable again for my disable daughter. Please say a massive thank you from us. “ Surveying Firm in Kent – “Just a short note to thank you DMS for your prompt attendance at our partner’s home yesterday to attend to his plumbing issues. Our partner has asked me to record his appreciation for your prompt attention and good work done. Housing Association – “Following the visit of your operative to carry out fire safety work at our site and our visit to inspect the work, we would like to commend your operative for the quality of service he gave during his visit.  Despite having to remove doors, the site was cleaned at the end of the day to a high standard We would also congratulate him with the dealings he had with our clients who can sometimes be difficult to accommodate .This individual did a first class job whilst maintaining a high level of professionalism we would welcome him at our project again.” Private Resident in Margate – “We are extremely happy with our bathroom, you gave it a real lift and I will contact DMS in the future when we need more renovations Please thank Vanessa for over-seeing the job and Lewis for his expertise. “ Housing Association regarding a Clean – “I have left the operatives at the property. Just some initial feed-back, they have already made a difference to the walls, something the last company told me they were unable to clean off. Both your operatives are friendly and arrived on time and are doing a great job. A comment from my resident “I saw the communal area yesterday, it looked so much better and it also smelt amazing.” An Email from a Resident in Tenterden – “Good evening, I am writing to you to say how amazing one of your tradesmen are. I had Lee arrive at my property at 9am and he has gone above and beyond to ensure that my problem was fixed and leave my bathroom in an immaculate condition, everything he had to remove or take off, he has replaced and ensured it is back to normal. I really believe he deserves some kind of recognition for all the work he has completed at my property today, not only that he was so polite and kind, he was respectful of the fact I have a 1 year old here, telling me if he was going to be making a loud noise, closing the baby gates and doors each time he went up and down the stairs. I am very pleased with the quality of work performed here today as well as the hard work that has been put in by Lee and like previously stated I believe he should receive some recognition for all he has done.”
So why choose us? What makes us different? We are the all in one contractor offering a truly flexible service to suit our client’s needs. If   you   require   us   to   send   the   same   operative   each   time   to   carry   out   any   works   in   your property then we are able to do so. Whether    it    is    repairs,    planned    works,    one    off    project,    fixed    term    contracts,    gardening, cleaning, caretaking works, we are able to provide this service. From   the   first   phone   call   to   our   office,   we   provide   an   excellent   standard   of   customer   service, all   works   are   closely   monitored   by   our   management   team   to   ensure   that   all   your   needs   are met. Our   new   services   such   as   our   facilities   management   and   surveying   services   mean   that   there is   no   need   for   you   to   look   elsewhere   for   a   different   contractor.   And   our   services   are   still growing! Our   aim   is   to   where   prudent   /   possible   bring   together   our   clients   and   residents   in   helping each   other,   providing   opportunities   to   improve   people’s   lives.   Whether   this   be   connecting people with charities, rehabilitation, counsellors, work opportunities and much more.  We   want   to   provide   opportunities   for   young   people   by   way   of   apprenticeships   and   a   high percentage   of   our   employees   have   put   through   a   course   such   as   CSCS,   asbestos   awareness, etc   during   their   time   here   at   DMS.   We   also   offer   flexible   working   and   business   start-up support.   We   invest   people,   whether   this   is   by   providing   them   with   work   opportunities   or providing   them   with   course   to   help   them   get   a   step   up   on   the   career   ladder.   We   are   always willing to help those who want to better themselves and progress with our company. We   are   persistently   putting   time   and   money   in   to   our   quality   of   services   by   purchasing   the most   up   to   date   equipment,   implementing   new   and   improved   processes   in   our   work   and regular compliance checks. Our   vision   is   to   be   the   leading   full   service   property   maintenance   company   in   the   South-East and   be   the   first   choice   for   local   authorities,   commercial   enterprises   and   private   clients.   We     sponsor      local      clubs,      work      for      a      significantly            reduced      rate      for      charities   and      pay   above     the  minimum  wage  and  price  regular  works  based  on  a  fair service charge. We      are      a      successful      and      reliable      contractor      and      during      the      past      20      years      of               service,     we      are      proud      to      have      maintained      a      99%      customer      satisfaction      record            during      this time. Give us an opportunity to prove what we say really is the DMS way. What our Customers Say… Resident in Capel – “We are very happy with the work that was completed last Wednesday and would like you to pass on our thanks to your operatives who carried it out in a very professional and courteous manor. We have a few other projects planned for later in the year and will not hesitate to contact you for a quotation when we are ready to proceed. Housing Manager in Canterbury - “I am very impressed with the work that has been carried out by Paul from DMS, he was courteous, quiet and did exactly what was expected of him.  The works are also of a much better quality than the previous contractors that attended.”  Resident in Medway – “I would like to say a massive thank you to the operative that attended my property on a callout. He went above and beyond to make sure that my bathroom was useable again for my disable daughter. Please say a massive thank you from us. “ Surveying Firm in Kent – “Just a short note to thank you DMS for your prompt attendance at our partner’s home yesterday to attend to his plumbing issues. Our partner has asked me to record his appreciation for your prompt attention and good work done. Housing Association – “Following the visit of your operative to carry out fire safety work at our site and our visit to inspect the work, we would like to commend your operative for the quality of service he gave during his visit.  Despite having to remove doors, the site was cleaned at the end of the day to a high standard We would also congratulate him with the dealings he had with our clients who can sometimes be difficult to accommodate .This individual did a first class job whilst maintaining a high level of professionalism we would welcome him at our project again.” Private Resident in Margate – “We are extremely happy with our bathroom, you gave it a real lift and I will contact DMS in the future when we need more renovations Please thank Vanessa for over-seeing the job and Lewis for his expertise. “ Housing Association regarding a Clean – “I have left the operatives at the property. Just some initial feed-back, they have already made a difference to the walls, something the last company told me they were unable to clean off. Both your operatives are friendly and arrived on time and are doing a great job. A comment from my resident “I saw the communal area yesterday, it looked so much better and it also smelt amazing.” An Email from a Resident in Tenterden – “Good evening, I am writing to you to say how amazing one of your tradesmen are. I had Lee arrive at my property at 9am and he has gone above and beyond to ensure that my problem was fixed and leave my bathroom in an immaculate condition, everything he had to remove or take off, he has replaced and ensured it is back to normal. I really believe he deserves some kind of recognition for all the work he has completed at my property today, not only that he was so polite and kind, he was respectful of the fact I have a 1 year old here, telling me if he was going to be making a loud noise, closing the baby gates and doors each time he went up and down the stairs. I am very pleased with the quality of work performed here today as well as the hard work that has been put in by Lee and like previously stated I believe he should receive some recognition for all he has done.”
© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
What makes us different