© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
From the first moment you make the call to enquire about our services you will find a friendly member of our team ready to help you with the service or information you require. What grounds maintenance services do we provide? Regular/Contract and One-off project including: Grounds maintenance/gardening Regular or one off’s Pest Control Tree Surgery Weed Treatment Leaf Collection Litter Picking DMS strive to create value for money, our commitment is the same for any client, private individual, social or commercial organisation. All services are constantly under review. This allows our company to continuously improve our services, products and equipment, enabling us to innovate and consistently maintain a high quality of service. We understand the community’s needs and are confident we can meet their needs. DMS will visit all sites and properties individually to identify the best service we can provide to the client and the most efficient way to deliver this, allowing our dedicated team to provide the most effective service with minimal disruption to the residents particularly when working at site on a regular basis. This also allows us to help keep service charges to a minimum. Our ultimate aim is to sustain a strong community driven business throughout Kent and the South East. How do we ensuring you or your residents will feel comfortable with our Grounds Maintenance Team working at your home or work environment? Our service and commitment to you… We promise a quick response to all initial enquiries We will take a full and concise Project Brief, detailing your requirements We will agree a specific time and date to conduct a site based review of the project or commence work We will provide a written Estimate with 48- 72 hours We will give you the name of the employee(s) who conduct the work Punctuality will be guaranteed Our experienced Grounds Maintenance Teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Our aim is to ensure you are 100% happy with all works carried out We will provide you with a Satisfaction Feedback form for you to complete We will formally respond to any recommendations you make as a result of completing the Satisfaction form Domestic Gardening A dedicated member(s) of our Team will be assigned to you, allowing you to build a rapport with our Staff and confidence in the service provided within your home or place of work. Dates and times will be arranged in advance to the frequency you request. Management will provide you with their direct contact details to enable full communication. Commercial Grounds Maintenance On confirmation of works these are scheduled in on a regular rota of 15 - 20 cuts per annum Prior to commencing work a copy of the rota is provided to the client In addition to all relevant documentation including policies and procedures. DMS management will introduce themselves to clients and area monitors prior to commencement of work exchanging contact details to enable direct communication. A specific team will be allocated to the site / property including a team leader Evidence sheets with company details and arrival times / dates listed are displayed within communal areas for residents’  information and for our teams to complete as a record of attendance Litter picking is carried out prior to commencement of works A schedule of collection of arisings is implemented and followed although our mowers are mulcher mowers now triple cutting blades of grass and refeeding the nutrients back into the grass, creating long standing healthy grass areas. Team leaders complete site evidence sheets on every visit which are returned to management Minimum disruption to residents / homeowners with working hours between Monday to Friday 8am-5pm unless otherwise requested Our experienced Teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Regular inspections and meetings will take place between Management and the client to ensure quality control is        maintained. A combination of cleaning, caretaking and grounds maintenance to any site is available on request helping to reduce service charges Use of Chemical Substances Where Chemicals are used for operations such as weed prevention, we aim to ensure the products used are environmentally, animal and aquatic life friendly, yet are still high performing on the job, resulting in healthy home or working environments for all concerned. We really are the all-in-one Contractor During the project communication is maintained between DMS managers and Grounds Maintenance Teams via work mobile phones, inspections and site meetings, this allows us to stay in constant contact to ensure works are running on time and without issue. All vehicles have trackers allowing us to track operative movements at all times. This also allows Team Leaders to contact Management regarding any urgent health and safety issues. DMS management relay this information immediately to the client including recommendations for repair or rectification and this enables us to help provide and maintain a safe environment for the community. All Teams are experienced within their profession to enable us to ensure good quality of workmanship on every job no matter how large or small. Each employee completes in house training on our procedures / practices to ensure sites are clean and without debris maintaining high standards throughout. Vehicles and equipment are regularly invested in and serviced to ensure high performance is maintained at all times. The shortest routes between jobs / sites are planed and followed by our drivers to help keep our carbon footprint as low as possible. DMS continually invests in the highest quality / latest technology of cutting equipment to ensure a professional result is achieved every time. 55% of our employees are First Aider certified to help ensure their welfare in any working environment. The combination of good management, quality control, training and investing in our employees has proven us successful within our industry and allows us to deliver the high quality, professional, reliable services we are dedicated to providing. DMS is registered with the Environment Agency to enable us to dispose of rubbish / recyclable materials  following clearance of rubbish.
                  Grounds Maintenance & Gardening
From   the   first   moment   you   make   the   call   to   enquire   about   our   services   you   will   find   a friendly   member   of   our   team   ready   to   help   you   with   the   service   or   information   you require. What grounds maintenance services do we provide? Regular/Contract and One-off project including: Grounds maintenance/gardening Regular or one off’s Pest Control Tree Surgery Weed Treatment Leaf Collection Litter Picking DMS   strive   to   create   value   for   money,   our   commitment   is   the   same   for   any   client, private   individual,   social   or   commercial   organisation.   All   services   are   constantly   under review.   This   allows   our   company   to   continuously   improve   our   services,   products   and equipment,   enabling   us   to   innovate   and   consistently   maintain   a   high   quality   of   service. We understand the community’s needs and are confident we can meet their needs. DMS   will   visit   all   sites   and   properties   individually   to   identify   the   best   service   we   can provide   to   the   client   and   the   most   efficient   way   to   deliver   this,   allowing   our   dedicated team   to   provide   the   most   effective   service   with   minimal   disruption   to   the   residents particularly   when   working   at   site   on   a   regular   basis.   This   also   allows   us   to   help   keep service charges to a minimum. Our   ultimate   aim   is   to   sustain   a   strong   community   driven   business   throughout   Kent and the South East. How   do   we   ensuring   you   or   your   residents   will   feel   comfortable   with   our   Grounds Maintenance Team working at your home or work environment? Our service and commitment to you… We promise a quick response to all initial enquiries We will take a full and concise Project Brief, detailing your requirements We   will   agree   a   specific   time   and   date   to   conduct   a   site   based   review   of   the project or commence work We will provide a written Estimate with 48- 72 hours We will give you the name of the employee(s) who conduct the work Punctuality will be guaranteed Our    experienced    Grounds    Maintenance    Teams    wear    full    DMS    uniform    and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Our aim is to ensure you are 100% happy with all works carried out We will provide you with a Satisfaction Feedback form for you to complete We   will   formally   respond   to   any   recommendations   you   make   as   a   result   of completing the Satisfaction form Domestic Gardening A   dedicated   member(s)   of   our   Team   will   be   assigned   to   you,   allowing   you   to   build   a rapport   with   our   Staff   and   confidence   in   the   service   provided   within   your   home   or place   of   work.   Dates   and   times   will   be   arranged   in   advance   to   the   frequency   you request.   Management   will   provide   you   with   their   direct   contact   details   to   enable   full communication. Commercial Grounds Maintenance On   confirmation   of   works   these   are   scheduled   in   on   a   regular   rota   of   15   -   20 cuts per annum Prior to commencing work a copy of the rota is provided to the client In addition to all relevant documentation including policies and procedures. DMS   management   will   introduce   themselves   to   clients   and   area   monitors   prior to     commencement     of     work     exchanging     contact     details     to     enable     direct communication. A specific team will be allocated to the site / property including a team leader Evidence    sheets    with    company    details    and    arrival    times    /    dates    listed    are displayed   within   communal   areas   for   residents’      information   and   for   our   teams   to complete as a record of attendance Litter picking is carried out prior to commencement of works A   schedule   of   collection   of   arisings   is   implemented   and   followed   although   our mowers   are   mulcher   mowers   now   triple   cutting   blades   of   grass   and   refeeding   the nutrients back into the grass, creating long standing healthy grass areas. Team   leaders   complete   site   evidence   sheets   on   every   visit   which   are   returned to management Minimum   disruption   to   residents   /   homeowners   with   working   hours   between Monday to Friday 8am-5pm unless otherwise requested Our experienced Teams wear full DMS uniform and Photo ID badges We will arrive on site in sign written company vehicles Whilst on site we will ensure all Health & Safety compliance is adhered to Regular   inspections   and   meetings   will   take   place   between   Management   and   the client to ensure quality control is        maintained. A   combination   of   cleaning,   caretaking   and   grounds   maintenance   to   any   site   is available on request helping to reduce service charges Use of Chemical Substances Where   Chemicals   are   used   for   operations   such   as   weed   prevention,   we   aim   to   ensure the   products   used   are   environmentally,   animal   and   aquatic   life   friendly,   yet   are   still high   performing   on   the   job,   resulting   in   healthy   home   or   working   environments   for   all concerned. We really are the all-in-one Contractor During    the    project    communication    is    maintained    between    DMS    managers    and Grounds   Maintenance   Teams   via   work   mobile   phones,   inspections   and   site   meetings, this   allows   us   to   stay   in   constant   contact   to   ensure   works   are   running   on   time   and without issue. All vehicles have trackers allowing us to track operative movements at all times. This   also   allows   Team   Leaders   to   contact   Management   regarding   any   urgent   health and   safety   issues.   DMS   management   relay   this   information   immediately   to   the   client including    recommendations    for    repair    or    rectification    and    this    enables    us    to    help provide and maintain a safe environment for the community. All   Teams   are   experienced   within   their   profession   to   enable   us   to   ensure   good   quality of   workmanship   on   every   job   no   matter   how   large   or   small.   Each   employee   completes in   house   training   on   our   procedures   /   practices   to   ensure   sites   are   clean   and   without debris maintaining high standards throughout. Vehicles    and    equipment    are    regularly    invested    in    and    serviced    to    ensure    high performance   is   maintained   at   all   times.   The   shortest   routes   between   jobs   /   sites   are planed    and    followed    by    our    drivers    to    help    keep    our    carbon    footprint    as    low    as possible. DMS   continually   invests   in   the   highest   quality   /   latest   technology   of   cutting   equipment to   ensure   a   professional   result   is   achieved   every   time.   55%   of   our   employees   are   First Aider certified to help ensure their welfare in any working environment. The   combination   of   good   management,   quality   control,   training   and   investing   in   our employees   has   proven   us   successful   within   our   industry   and   allows   us   to   deliver   the high quality, professional, reliable services we are dedicated to providing. DMS   is   registered   with   the   Environment   Agency   to   enable   us   to   dispose   of   rubbish   / recyclable materials  following clearance of rubbish.
© Copyright DMS Property Maintenance Ltd © 2015             Website designed & maintained by Design & Management Systems Ltd
G r o u n d s   M a i n t e n a n c e   &   G a r d e n i n g